COVID-19 Updates and Information

Health and Safety are our #1 priority


Here is what we are doing in response to COVID-19 (the coronavirus).

On behalf of Helping Hands Medical Transportation we appreciate the trust our clients and people around us place in the hands of their non-emergency medical transportation needs when using our company. Their health and safety is our first priority. This is why we wanted to share an update on our actions related to the current situation with COVID-19 (the coronavirus).

We are actively monitoring the situation and taking the precautionary steps as recommended by the Centers for Disease Control (CDC) and the World Health Organization (WHO).

Some of the actions we have taken include the following:
We have enhanced our vehicle sanitation procedures based upon CDC guidance. These sanitation protocols are standard practice, but are also approved by the CDC for the COVID-19 coronavirus.

We will work with all customers to reschedule any non-critical trips.
We will coordinate with the local Emergency Medical Services (EMS) for transportation of anyone confirmed with the coronavirus infection.

We are prepared to initiate standard Disaster Recovery protocols as necessary, to proactively engage with dialysis clinics, chemotherapy providers, methadone clinics, and other providers of life-sustaining and critical services to accommodate any modified hours of operation or reduced staffing/treatment capacity.

Transparency is always important to us, but especially in times like these. We will work to keep everyone we serve informed as the situation evolves.

To help reduce your risk of contracting COVID-19 (the coronavirus) and slow the spread of the illness, We recommend the following:
•  Clean hands with soap and water or alcohol based hand rub
•  Cover nose and mouth with flexed elbow or tissue when coughing and sneezing. Dispose of tissue immediately.
•  Avoid close contact with anyone with cold or flu-like symptoms
•  Stay home when sick.
•  Frequently clean touched surfaces and objects

If you are experiencing symptoms such as fever, cough, or shortness of breath, please see your doctor.
To change or cancel a scheduled trip, please contact us. For specific concerns about how COVID-19 may impact personal transportation contact us at 866-900-0227 or visit us at hhtransports.com

If there are questions regarding COVID-19 and understanding more, please visit the Centers for Disease Control and Prevention and World Health Organization.
Thank you, 

- HHMT Management